Worst service I have ever experienced. This ordeal has been ongoing since October 2017 when I first ordered. The consultant was lovely until I ordered, then received absolutely no communication (including refusing to respond to mine). Check measure came and the consultant changed my order so that the shutters didn't fit and were the wrong design. Installers have now been back for the third time today and have still failed to fix the issues. I have now spoken to 10 different people at Blockout Blinds, they have refused to deal with my issues or escalate my case to Management. Management and consultants have refused to return calls, emails and correspondence on countless occasions. Also refuse to confirm anything in writing. Currently still have issues with my plantation shutters - including gaps in the frames and ill fitting shutters. 7 months and counting. NEVER use Blockout Blinds, use ANY OTHER company.

Approximate cost: $3000