Paid 400 for a vacate clean! Cleaning was unsatisfactory-cleaners didn't touch a wall,skirting,light fixture,window track,heating vent in the whole property&jobs they did do werent not done well at all,floors had to be remopped,ensuite had to be recleaned,real estate kept bond to pay for re cleaning and carpets to be recleaned! Customer service level is disgusting and if you complain be prepared to suffer a barrage of abuse and personal insults courtesty of the companies owner! Worst business I have ever dealt with in my life!

Approximate cost: $400

When Pearly Mates picked up my pet i was given no paperwork so I queried when return date would be.In the late afternoon of the wed-the expected delivery date, i contacted Pearly Mates only to be told it would be another 4days-sat,when i informed them that wasnt suitable as i would be away for the weekend i was told to either make arrangements with a neighbour or my pets remains would be left in the open and exposed area of my frount doorstep. I was informed if I didnt like that then my pet would be sent to me in the mail!!! Completely heartless!!All communication involved lengthy nasty text messages from the owner of Pearly Mates and payment was demanded by bank deposit 48hours prior to pet being returned.My pet was eventually returned the following thurs,and as he walked to my frount door with my pets remains he sang out very cheerfully "he's home"! I found my experience with Pearly Mates very distasteful! I found them to be lovely until they have your pet in their possession to which then any compassion ,understanding or respect goes completely out the window,and they becomes quite heartless, rude and extremely inflexible! I would definately not recommend using Pearly Mates to anyone ever!

Approximate cost: $250