SO HAPPY with the service that was given to me from the moment I contacted BELLE FEVER! The lovely lady that took my order, whom had been so patient as I chose a font and size, and emailed me immediately after we placed the order, and to add, who had said to me at the time that she would try to have my order sent to be to me for the 13th as it is my daughters birthday, so she had suggested express post, and that the designers would try to have it done in the time frame! To my surprise, here it has landed on my door step today! Love love love the necklace, and I am so grateful for the wonderful service! Just incredible! Will definitely be ordering again and also writing a post to my Facebook account about my super positive experience with belle fever!