The customer service is rude, patronizing and substandard. They clearly haven't heard "The customer is always right" and if your labels are wrong, don't expect them to be refunded or replaced as their "terms" are completely stitched up. Basically by clicking OK in your order you're giving them permission to offer no customer service. I will use another company instead in future. "Stuck on you" are much MUCH nicer to deal with and their products are better quality.