I had a wonderful experience shopping with Twinkle Tots! Jo went over and above to assist me with tracking down the pram I wanted (Uppababy Vista V2) when most stores in Melbourne had run out of the particular style I wanted. Jo also ensured that it arrived quickly as I had told her that my due date was approaching. I would not hesitate to shop through Twinkle Tots again. Overall, I received excellent stress-free customer service (which is exactly what you want when pregnant - thank you!)