Reviews by laurenp821

This review is for Freedom Dental, Melbourne VIC

verified email - 30 Oct 2021

I would not recommend Freedom Dental. I am so disappointed in the level of service (or lack thereof) I’ve received from them- even after spending a lot of $$$$. My dentist left the clinic earlier this year and since then my experience has been disappointing. I am extremely disappointed with my Invisalign. The dentist now only works one day a month which has significantly delayed my treatment - often I don’t even see him and therefore he has no visibility over my progress. What’s worse is that I have voiced my concerns and have heard no response back from the practice manager - I’ve followed up at least three times to get things resolved and have been told the practice manager is “too busy and he will get back to me”. That was about six weeks ago and still nothing. The experience with Freedom Dental has caused me a lot of stress. I spent a lot of money on my Invisalign case and have been left unhappy with my results and my experience at Freedom Dental. I’ve ended up transferring to another dentist and am so happy that I did.

Don’t bother going to Freedom Dental. I wouldn’t recommend this dentist to anyone. My review is consistent with others.

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