Had my hot water system replaced , these two tradesmen were excellent at listening and explaining what needed to happen , but also when a hiccup occurred with finding the hot water pipe , I suggested what might be the problem because of work that had previously been done on the property .
They listened to what I had suggested ,could be the issue and the problem was solved . Go team . The thing is when you go onto someone property ,you don’t know the history of the scope of works that has previously been carried out . Something that could have taken a very long time to solve ended up much quicker , because they didn’t discount me or my thoughts on the problem .
It was a win win .
I think communication is paramount to a happy ending , so I would ask for FRAZER and BRANDYN to quote your job at least that way you will totally understand what’s to happen and the cost .
Nothing is worse than feeling like your not heard
and then feeling uncomfortable wondering if your going to receive what you discussed .
Great assets to the company SMARTFIX