I am another customer that has had a terrible experience with Wall Candy and would tell all clients to definitely NOT purchase anything from this store unless they physically have stock at the time of purchase.

I paid in full for wallpaper on the 14th June and was advised it would arrive 4-6 weeks. At 6 weeks I called up and was told it would arrive soon - and they would call me. At 7 weeks I called up and was told it would arrive soon - and they would call me and so on and so on. Never given correct information and answers are always vague.

I started asking for despatch and tracking information - which they could not provide as management actually orders the wallpaper and doesn't give out any of this information (not suspicious at all!). I left messages for management to call me - they never did.

At 11 weeks and counting, with many missed dates of promised arrival - I have requested a refund, They said they cannot process a refund in store and have to send through a request to management. Given their track record responding to enquiries and complaints - I am not holding my breath. From the reports on here - it sounds like my request for a refund will be ignored as well.

Approximate cost: $300