We have a business account and run a call centre which requires internet to make calls.

Monday morning, no internet. Great.

Been on the phone to iiNet since 9am. It is now 5pm and there has been NO PROGRESS what so ever.

On at least 7 different occasions the line got cut off while on hold or speaking to an agent.

We went out to buy a different modem as they requested, still not working. Requested a technician on site - Nothing.

Had to send 15 employees home and lost so much money due to iiNet's incompetence.

We have 14 different offices around Australia and we will be transferring every single one of them to a different provider.

Terrible, terrible, terrible service and experience.