Great service until they have your money. We ordered beautiful Jadore bridesmaid dresses for my sister in laws wedding. When the dresses arrived they were damaged & not up to scratch for the amount that was paid for them. It took 2 weeks for them to finally agree to getting them fixed. This was after multiple phone calls & messages. Management was rude, arrogant, unhelpful & just nasty. My sister in law was called multiple names on occasions. That kind of behavior is just disgusting & not called for. It is very disappointing that the damage was missed by multiple people before it was noticed quite easily by me. It's really not good enough & could of been fixed without causing too much stress for the bride [redacted]. I could go on more about the completely crappy service but that shop has already taken up way too much of my time. I strongly do not recommend buy from Princess Collection!