I have been a client since 2013. Customer service, dedication to providing the best product, loyalty - all outstanding. I can't recommend them enough. They have a great website, we can upload documents as you go so it's very easy. Easy to navigate, perfect if you prefer to do everything over the internet. I travel a lot, and am rarely home so this suits me perfectly. Their website also contains videos and information you can use to educate yourself if you wish. We get updates regularly on changes to SMSF laws, but no excessive email newsletters. If you are considering an SMSF, talk to these guys first, you will be well looked after.