What a wonderful experience! I've been going to Toni&Guy for the last few years and was looking for a change. Not only was Melanie professional and realistic but most importantly she was lovely. I LOVE my hair. So many people have asked me if it's my natural colour. I have mousy brown hair, Melanie lightened this up to a natural blonde look. When I tell them it's died they ask 'where and how much!'. I highly recommend Melanie.