The first thing that stood out about Oakdale was the fact that they quoted their professional fee up front, and noted all additional costs in an itemised list. I wanted a very simple funeral for my mother, and at no point was I subjected to a 'hard sell' or pressured into adding any elements that I didn't want. Anne responded very promptly to all my queries and worked quickly to organise my mother's funeral in under three days. The service itself went without a hitch thanks to Anne and David's professional coordination. Many thanks to Oakdale for their respectful and caring service.