Reviews by markb975

This review is for Metropolitan Plumbing, Adelaide SA

verified email - 04 Jul 2021

Recommend? You have got to be joking. I wouldn't recommend this company to my worst enemy. They charged me $5000 to swap over an electric storage HWS. $5000! That's on top of the $140 call out fee! And they took 3 days to complete the job. They even told me I would have to upgrade my existing powerboard to 'make it safe' even though the new unit was exactly the same rating as the old one. At a cost of.....wait for it.....another $4200! Unfortunately I had already accepted the five grand cost for the HWS, but I told them to stick it for the 'board upgrade'. They are predatory, and prey on desperate people who feel obliged to continue because they get slugged $140 just to come and have a look. Please, hire anybody else, just not these guys. Anyone else will be half the price. Part of what they charged me was $120 'tool hire'. They are a plumbing company, they should actually have their own tools, for God's sake! It's not like it was a difficult or tricky job. Old unit out, new one in. The clowns they sent couldn't even work out it was a blown fuse that was stopping it from working for 2 days after install. That's like day 1 of trade school right there. NEVER, EVER, EVER engage this company for any plumbing work. BTW, they also operate under the name Jim's Plumbing. Ever wonder where the money for their fancy vinyl wrapped vans comes from? Suckers like me. Learn from my mistake. Go elsewhere.

Approximate cost: $5000

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