Please ignore/forgive the cynicism that follows but...being sick of tradespeople and their call out fees and per 15 minute charges after that, I was more than pleasantly surprised at DBHL's fair and flat fee.
I even had to contact them twice to make sure I was reading their rates correctly!!
David actually arrived on time and knew what he was doing.
He was friendly and polite and...honest.
He didn't try to up-sell me with unnecessary repairs or parts and we now have a 7 year old oven that is as good as new.