I made a phone call to them a minute ago..I was expecting a long waiting “hold”...but it only took a minute or two. I wanna compliment Miss Natasha for accomodating me in a professional friendly manner, I made like 3 different queries for different orders and I was impress the she helped me out...I can’t feel any rudeness or impatient on her voice...she helped me thought out to sort out all my queries...She’s one valued staff...again...thanks miss Natasha .