Paul has installed both our new dishwasher and oven this year. He arrived on time on both occasions, texting to let us know he was on his way. He set up our new appliances and clearly explained their use. He went over and above by adjusting a shelf over the oven so it would fit flush with the cabinetry. He took away the old units for disposal, as well as all the packaging. Would not hesitate to utilise his services again if needed. Highly recommend.