Reviews by maureens911

This review is for The Good Guys, Dandenong South VIC

verified email - 11 Feb 2016

I would not shop in this store again. I bought a display computer & when I tried to return it as my family had already bought me another one as a surprise, I was told I couldn't return it as it was used. I explained my situation & told them it wasn't used, a senior staff member insisted ( in a very rude manner & over the phone without seeing the computer) it was used because it had been a display model, I hadn't even taken it out of the box and here he was telling me it was used, yet he insisted the computer was new when I bought it (total double standard!). After numerous phone calls to the store & having to listen to a senior personnel telling me he wouldn't be able to sell it for the same price even though I hadn't used used & it was less than 2 weeks old, he eventually agreed to to take it back, but charged me $50. Not at all impressed & will never set foot in there, let alone give them a cent again.

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