My hot water service burst late at night. I called Sven’s plumbing out to come and have a look they advised me the tank had burst. They turned the system off so the water stopped and connected a mini electric system temporary system so that we would have showers in the morning. I bars very impressed with this and the following afternoon I had a new Rinnai infinity touch installed with a remote. The service was second to none and the price very reasonable considering. Would highly recommend any day of the week!