I rang Mr Washing machine, provided them the model and fault code and said my washer/dryer needed a new heating element. The serviceman turned up, looked at it, ran the washing machine, advised me I needed a new heating element....I said I know. He said he did not have the part and would have to ring the office. He then said he couldn't leave my home until he observed me transfer the $148 payment to their bank acct. This scared me, they could be scanning bank numbers....but I had no choice. Since then I rang them about the part quote....no one bothered to call back, no further service. This business is a scam, they are probably not even repair qualified people and are just ripping off people by taking service fees. I am going to report them to consumer affairs and I encourage others to do the same. DO NOT USE THESE PEOPLE UNDER ANY CIRCUMSTANCES.

Approximate cost: $148