The worst flowers I’ve ever bought.
Purchased online and the flowers delivered did not match the website pictures. The bunch was much smaller (with vase as reference point), missing key flowers (with no substitutes), and the flowers were already brown and curling at the edges when delivered. I don’t know whether they thought they could get away with it as they were a gift just before Christmas and my surname is different to the recipients so perhaps they thought I’d never see them.
I complained, with pictures, and while the florist agreed that what they had sent was substandard, they refused to provide more than a 25% refund, which felt like an insult rather than rectification.
Anyway, I’ll be sticking to my regular florist in Bentleigh from now on.

Approximate cost: $130