I bought a Sunbeam juicer at Target Shellharbour, and when I got it home I found the spout and the manual were missing. I could see that the box had been opened, but they had no more stock other than the one on display. I phoned Target and they checked the display model but said the spout was also missing from that one, and I was advised I could get a refund or wait for more stock to come in, and when I took the juicer back they said I could hang on to it and they would get the missing components sent to me direct from Sunbeam.

It appears that Sunbeam gave them the run around, so somebody from Target procured a juicer from another of their stores and mailed me the missing items.

The staff I have dealt with displayed excellent customer service.