Reviews by natb519

This review is for All Suburbs Catering, Wetherill Park NSW

verified email - 19 May 2017

I was very disappointed with the overall quality of the food. Whilst the staff were helpful and friendly in receiving, confirming and delivering my order.. It all went down hill after that.
The mini pizza plater was horrible, and the pizzas were so dark and over cooked, that you couldn't even identify the ingredients on top. The company delivered the incorrect dessert plater, which I didn't not notice until after the driver had left.
What was most disappointing was the follow up service after my function. I completed a feedback email with my feedback and concerns, and received no reply. I even rang up, and was told the lady who deals with complaints has been off sick, and will reply upon her return. Nearly 2 weeks later and no phone call from anyone??
Firstly I am owed a refund of the difference from the dessert plater I paid for, and the one actually delivered. Secondly, if you want my feedback in one of your automated emails after the job is completed, than All Suburbs needs to take the time to read these and at least provide a response to their customers.

I wasn't impressed with the food or customer service and definitely would not be recommending All Suburbs to any family or friends.

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