I ordered a Daikin reverse ducted airconditioning system from Air and Water in 2015 for my new house and have it installed yesterday. From the selection to installation, they have been friendly and patient with all my questions. Installation only took a half day which is a surprise to me and when I got home, everything is ready and the electrican explained everything thoroughly. After the installation, I still had several stupid questions and Cassidy answerred them very patiently. I am very satisfied with their services and would definitely recommend Air and Water to my friends.