Absolutely excellent from point of contact to repair . Lovely lady that answered the phone , very friendly and helpful. Our issue had been going on for a year and three other air con repairers later , before we ended up calling out air conditioning industries. They were honest, straight up and actually fixed our air conditioner on the day and knew exactly what the issue was . Highly recommend , very honest and trustworthy and knowledgeable business that actually do fix and repair your air conditioner and really do the service that is required and paid for. The only thing I can say I regret is not calling them the first time our air conditioner broke down.