Was not impressed ,had to say good morning first so the two people behind the counter can hear or see that they have a customer. Tried to explained on what happened to my fish, that i have had for 6yrs and just keep getting cut off with their arrogant tone of voice.Why cause i'm a women who was trying to find out what went wrong with my fish.. I was so annoyed cause ive been coming to this store for the 4 yrs and the place was dead, I was the only ONE in the store. Then a young man asked me why he had to test the water? well dah obvious he wasnt listening to a word i had said.Turns out the water was fine, then he went back to what he doing behind the counter so i walked out, with no idea on what caused my fish to die!! i know im no expert so i thought ill go and asked for help but it was a waste time going there!! I WILL NEVER GO THERE ANYMORE.