We live on an Island off Tasmania and had the cake flown over from Melbourne. Michelle was amazing, she knew exactly what I wanted and we did everything over the email. We had an R M Williams cake made and I emailed Michelle photos of our dogs, ute, hat and farm sign, and her team hand made replicas of them all. There was no problems with flying it over, the cake was very well packed. The cake itself was a very moist and beautiful chocolate cake. If I ever need another cake again I know exactly where to go!