Am very disappointed that the new owners - Curtains Direct & Blinds Have taken over from Rob and his wife. Their lack of customer service is very poor and The fact it not only took them awhile to keep me waiting for a response leaving me from following up with other services, they are trying to say, even though they are a curtain company, they cannot alter curtains.... what kind of business are you trying to run, would have never received that response from previous owners. What’s worse is the reputation the previous owners worked hard to build, will now be mistaken because of these new owners.