Sam was so accommodating and fitted us in with minimal lead time to rebuild our shower floor (after removing a claw foot tub) and replace the broken tiles in front of our old fireplace so that we could move in sooner. Our shower recess presented him with some unanticipated problems but he changed his approach and sorted it all out with no complaints and no additional cost to us. I really appreciated his friendly attitude and will have him back to do all the tiling when we eventually do our extension and renovation. Thanks Sam!