There are no words to express our thanks to Doug Russell and his friend, Roger, for coming to the rescue of an elderly couple's situation on a Saturday afternoon, when they had their power unexpectedly cut off.
Taking the time to thoroughly fix so many elements in their home, doing everything that was required to be able to turn their electricity back on, in the safest possible way - total professionals.
We appreciate the time you were prepared to take from your weekend and your family - we thank your families for sharing you with us, in order to get all the jobs done. It was a huge commitment not only for a Saturday but thank you for coming to further check and calibrate the new systems on Sunday and Monday - thorough and meticulous.
My parents thank you Doug, with all their heart. I cannot thank you enough for coming to their rescue. Amazing professionalism!