For a company that states it is "dedicated to offering a world class service", they have failed miserably. Having recently expanded, it is clear Miss Eyelash is not able to maintain it's supposed high level of service. Incorrect booking times, incorrect confirmation of bookings/cancellation and worst of all, not not meeting expectations. Miss Eyelash charges top dollar, more than any other eyelash extension provider in the city, for her service and therefore this is what is expected. After having booked to have my eyelashes done with one of her more experienced staff members, I show up for my appointment to find that I am being looked after by the Newbie. No prewarning. No apology. Just not good enough Miss Eyelash.
There are many eyelash salons who are able to provide a better service for less than what ME charges. Thats where I will be going from now on.