Brought an office chair from their eBay store. Tried to assembly it but couldn’t because screw holes were not aligned. Returned product for replacement. The replacement chair that came was a different brand to what I originally ordered and was also faulty - back rest and seat cushion did not match. Returned again and requested a refund. They forced me to accept a store credit. Avoid!! Now have to go to consumer affairs for a fair hearing.

Approximate cost: $150