Like others, I was very impressed with these two guys. They were very knowledgeable yet unassuming, which made me feel I could trust their advice, i.e. they were not pushy, just keen to find and fix the problem. Service was quick and not expensive. They quickly and simply fixed an issue another guy spend hours on (and charged for) - they just simply pulled out the battery at the back, and voila, one of the problems solved. They then rejigged my computer and had it back in just a few days, saving me from buying a new one. I will absolutely use them again, as I now trust their advice and expertise.