Despite some other reviews on other sites, we had a great little experience with the 39 Steps Cafe in at the O'Connor Shops. We were there very early on a Saturday morning - coffee was very high quality and the light breakfast was great for the kids. The staff member was very friendly, but did mention that she'd love to join us at the zoo for the day.... interesting comment, but still, she was nice enough. Again, the coffee was great, so we'll be back.