I have had 2 pregnancy 4D ultrasounds done at this location. As soon as you walk in you are greeted by reception and a comfortable waiting area, however small but seeing they only have one room operational you will ever be only one in waiting area. The have a few baby stuff on sale but overpriced. The packages they offer are great and the cheapest I have found in Melbourne. They also offer a 10% discount (just go to their website to find this) Once you are in having your ultrasound in a nice room with a couch for your loved ones to sit in and toys for the little loves of our lives already to play with to keep amused. The lady was very patient and suggested a few ideas to get baby to move, she was gentle with my tummy when she was trying to make baby move. The images were also displayed on a big screen live so it was easy to watch. Alot of images are able to be taken and given on a CD which is ready for you before you leave. They also give you an option to record the ultrasound and provide music to go along with it. I did this for my first and it was beautiful. I highly recommend this the place to get any 3D/4D ultrasound done :)