9 reviews about A2B Removals Group

verified email - 02 Apr 2023

If I could give no stars I would.

I had a last minute job. Quoted $205 an hour for a packing and removal to storage of a 2/3 full 2x1 unit. Packing of 15 tea chest size boxes.

For $205 an hour, you get removalists who show up without enough boxes and get to go to Bunnings and buy more yourself.then discover they didn't ask for enough so a heap of items get loaded to the truck not boxed.

For $205 an hour you discover you have 2 men, 1 who is usually an offsider, the other who started a week ago and has zero experience (and very limited english).

For $205 an hour you get to repack some of the boxes you packed prior because the second man packed ice cube trays still with ice cubes in them which subsequently melted and ruined 4 boxes.

For $205 an hour you get to pay for their lunch break because the owner said the gps in the truck says they didnt take a lunch break (couldn't possibly have been because they sat in my drive and ate it?)

For $205 an hour you then get to pack all of your stuff into the storage unit yourself because your movers have no clue about stacking and packing and started by filling corners with all the loose odds and ends that didn't make it into boxes. You make sure your fridge doors are propped open, because they didnt and you make sure your lounge pieces are stacked on their frames and not the soft cushions so when you eventually unpack it it's not flattened in places that never bounce back ($3k lounge). Storing 101!

For $205 an hour you get 2 workers who move so inefficiently that the whole job takes 9 hours. 9 hours for a 2/3 full 2x1 unit, no stairs, direct access to the truck and then storage unit.

For $205 an hour you get to have a heated discussion with the owner Adam who tells me he's been doing this a long time and that's how long it takes. You get NO responsibility taken for any part of the process. All you get is 30 minutes taken off - thanks, that covers the lunch break you said they didn't take.

On a side note, another removal company arrived just after we did with a 4x2 to unload. They were 3/4 of the way through when my blokes finally finished the 2x1.

Shame on you Adam. A good business man can admit when his team may not have been up to scratch, which yours certainly were not that day. Had I been paying a cheap rate I'd expect it. Over $1800 for this job - no other words for it, you've ripped me off.

If you are considering this company, reconsider!!

Approximate cost: $1800

07 Dec 2021

Dalis and Regan were terrific. Professional, polite , helpful and friendly. They did an amazing job. Thank you so very much.

26 Oct 2021

Tane and Dalis moved our furniture today. They were efficient, friendly and very professional. We will be getting them to move us to our final destination in a couple of months. Would definitely recommend them.

Approximate cost: $490

25 Oct 2021

I’ve used them for uplift and delivery to new home.
Great service, efficient, pleasant ‘with a smile ’ both times
Ian and partner for uplift in July and collection from storage to new home by Dalis and Tane
Both great
Denise lovely and beautiful efficient even smiling behind the phone Kesch too
Would highly recommend

verified email - 15 Jul 2013

A2B Removals were amazing when I was moving houses. It was a very stressful time but they made it hassle-free for me and took care of all my stuff during the process. Very friendly guys! They are definitely my go-to guys whenever I will need to move things in the future!

verified email - 11 Apr 2013

A2B handled the logistics and coordination of our office move very well. They were extremely helpful in the lead up to the move, and made suggestions in order for our office to be up and running with minimal downtime. On the day they were on time and got stuck in to the move very quickly. They worked around staff that were still working on the day of the move, ensuring they were not disruptive. They were happy to do additional tasks then what was originally quoted, however this did make the move time longer than expected. Overall we were happy with the move - we only closed the office for 4 hours so very minimal downtime.

09 Mar 2013

Best Move ever!!!! Money well spend !! Best Company in Town !! Service exellent from Start to End. Thanks to the Boys ,(Both Irish), and Di. in the Office .

Anonymous
verified email - 07 Mar 2013

I had no interest in moving house, I had done it too many times but when I got a visit from an A2B staff member the day before my move to check on the size of my house and my driveway etc., I was relieved. I slept that night and the following day went so smoothly because they knew what they were doing. They even moved IKEA furniture without a single scratch! Good stuff guys! (The boys were even good looking.......)

Approximate cost: $120

verified email - 13 Jun 2010

THE 2 GENTLEMAN WHO CAME TO HELP ME MOVE SOME ITEMS WERE ABSOLUTELY WONDERFUL!!! They were so polite and helpful ,the price was very reasonable, would highly recommend this business!

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