If I could give no stars I would.

I had a last minute job. Quoted $205 an hour for a packing and removal to storage of a 2/3 full 2x1 unit. Packing of 15 tea chest size boxes.

For $205 an hour, you get removalists who show up without enough boxes and get to go to Bunnings and buy more yourself.then discover they didn't ask for enough so a heap of items get loaded to the truck not boxed.

For $205 an hour you discover you have 2 men, 1 who is usually an offsider, the other who started a week ago and has zero experience (and very limited english).

For $205 an hour you get to repack some of the boxes you packed prior because the second man packed ice cube trays still with ice cubes in them which subsequently melted and ruined 4 boxes.

For $205 an hour you get to pay for their lunch break because the owner said the gps in the truck says they didnt take a lunch break (couldn't possibly have been because they sat in my drive and ate it?)

For $205 an hour you then get to pack all of your stuff into the storage unit yourself because your movers have no clue about stacking and packing and started by filling corners with all the loose odds and ends that didn't make it into boxes. You make sure your fridge doors are propped open, because they didnt and you make sure your lounge pieces are stacked on their frames and not the soft cushions so when you eventually unpack it it's not flattened in places that never bounce back ($3k lounge). Storing 101!

For $205 an hour you get 2 workers who move so inefficiently that the whole job takes 9 hours. 9 hours for a 2/3 full 2x1 unit, no stairs, direct access to the truck and then storage unit.

For $205 an hour you get to have a heated discussion with the owner Adam who tells me he's been doing this a long time and that's how long it takes. You get NO responsibility taken for any part of the process. All you get is 30 minutes taken off - thanks, that covers the lunch break you said they didn't take.

On a side note, another removal company arrived just after we did with a 4x2 to unload. They were 3/4 of the way through when my blokes finally finished the 2x1.

Shame on you Adam. A good business man can admit when his team may not have been up to scratch, which yours certainly were not that day. Had I been paying a cheap rate I'd expect it. Over $1800 for this job - no other words for it, you've ripped me off.

If you are considering this company, reconsider!!

Approximate cost: $1800