I could have ordered on-line and had the equipment delivered but opted to visit the shop (I don't like buying on the net and am suspicious of websites offering such low prices). After an eventful drive over to Box Hill, I entered what is more a warehouse than a shop.

This shop is the physical location for www.ausmedia.com.au and www.hot.com.au and, as such, has no showroom, just a reception counter.

After confirming that the printer I would be buying is what was advertised on the net (I was expecting something like, "Oh, you want the xxx-Y model, this is the lower spec xxx-W model"), I made my purchase. While the product was being retrieved from the store, I noticed, in a pile of boxes, a scanner I was interested in, but had thought out of my price range. With an unbelievable price and cash-back offer on top, another purchase was unavoidable!

Total cost for a photo scanner and colour laser printer was $310.00 (excluding the cost of petrol, mainly used waiting in road work queues). Very happy with the deal. I will now be buying my consumables (mainly printer ink) from this business in the future.

Note that if you intend to buy at the shop you need to know exactly what you're after. I gave four stars for Service despite this, as it is primarily an internet business.

Approximate cost: $310.00