I presented this store with a real challenge when I gave them a photo my mum treasured and asked if they could enlarge it. It was approx 2cm x 3cm and black & white. As I had no idea how to work the instore computers they had, Tamara took a great deal of time and patience to end up with a 15cm x 20cm picture that looked amazingly clear.
We were both completely delighted. Tamara was also happy to advise that if I brought the print back they could actually try to restore the scratch running through the middle. This is still on my to do list.