My first visit was a lovely experience, and the original feedback has been left in place, below this new review. However, my second time was not so good, so I have adjusted the Service from 5 to 2, the Value from 3 to 1, and the Overall from 4 to 2.

This is the copy of my complaint to the lady with which I had arranged, a month prior, for meals to replace those to which a couple of us were allergic. All I have received from them was a spam e-mail, on October 7th, about some special packages they are offering. I have yet to receive a response to the below complaint which I sent on August 23rd 2010.

"I would just like to give you some feedback from Saturday night's dinner.

"Unfortunately, despite our previous communication, it seems that no preparation was done for the food allergy menu items. I was quite disappointed and distressed by this.

"Firstly, there was nothing provided as an alternate for bread rolls. I was expecting something to be brought out eventually, but this did not occur.

"Instead of the prawn entrees provided being adjusted for the allergies, we were presented with the entree requested by A - plain prawns on rice - rather than what I remember requesting via e-mail. There was no flavouring on the prawns, and no salad. I had to ask the waitress for the salad, and was provided with a Greek salad to share with B, which did not complement the prawn dish.

"Both B's salmon and my eye fillet were missing components of the dish. The salmon was ordered without the cheese, but it seemed that certain condiments were missing. My own dish was missing major components, as I was just presented with vegetables and two eye fillets, sans mushrooms, gravy, or sauce of any kind. This is certainly not something which I could eat without a sauce, and had to request that I be provided with such necessary components to my meal so that I could eat it.

"As for sweets, I received the flourless chocolate cake and sauce, but it was missing ice-cream and the chocolate piece. No ice-cream was provided, and no replacement cream was in it's place.

"This would have been acceptable if we had we advised the chef of our allergies on the night, and he removed all possible offending items from our dishes; but as I advised of our allergies in advance, I was quite perterbed by the received dishes with missing items whilst others received complete meals.

"I feel that I should let you know of my displeasure, so hopefully future allergy sufferers who visit AJ's will not receive the same treatment.

"I would also like to add that the waitress for the evening was, however, wonderful."

****

This was actually a great experience, although the food was a bistro meal. The waitress was lovely and helpful, and went to check on allergy issues with the chef! The staff worked out what from the menu we could eat, and what required some changes to make it edible for us. And when it came, the food was wonderfully cooked, and truly delicious.

I would eat there again - one of the better I've eaten!

Approximate cost: $30.00