My hot water tank was not heating. I didn't know whether the problem was electrical or a plumbing problem. Turned out to be the former, but my tank was a non-compliant installation. Cost would be as much to bring it up to code as to install a new tank. To get access the gas stove also had to be moved out. Ali was an excellent communicator and very aware that the cost was far more than I'd been anticipating, so he gave me a reduced price as a pensioner. I was very impressed by the way the whole job was done, including clean-up, removal of old tank and all packaging. Now I have a guaranteed appliance with a compliance certificate.

Approximate cost: $1320