July 27th 2011
I went to this store knowing exactly what I wanted with cash in hand for what I though would be a 2 minute stop before heading home.
I arrived at the kiosk 3 paces behind the 2 women in front of me. I stood there for 10 minutes with my 3 year old son, which didn't bother me at all as he was happily playing with me, while they discussed international vs Australian sim cards and the costs associated and a possible phone plan etc. The two ladies started to discuss this between themselves for a moment.
The guy behind the counter finally look up at me with the 'what were you after?' look so I told him I wanted The Pink Speck case and the mirrored screen protector for my iPhone 3G then pointed to their location 6 paces from where he was sitting.
The following conversation then took place.
Guy: I can only answer questions right now but come back in 10 or 15 minutes and I can do that. I can't do any sales at the moment.
Me: ARGH I want to go home
Guy: *shrugs his shoulders* I can't put any sale through right now.
Me: *turning to walk away to get it another day* Why no sales at the moment?
Guy: I'm dealing with these people *gesturing to the 2 women who are still talking to each other ignoring him*
Lady 2: *sounding shocked* What?
Me: You're kidding it'll take 30 seconds! I know what I want.
Guy: *Shrugs again with a 'I can't do it, sorry' look*
Me: Oh for crying out loud! Forget it! *I walk away determined to never shop there again*
Now he had not touched the computer for the 2 women since they and I arrived it was just sitting there waiting for someone to buy something. The women were occupied with each other and he did ask me what I wanted but he chose to give up a guaranteed sale for a maybe sale and continue to sit there doing nothing while these 2 talked it over with each other.
I got a case and protector at another store at another center and the girl there even put the protector on for me for nothing. Spent $70 all up
VERY poor show All Phones! You Spiky haired blond tipped 30 something male employee is costing you sales.