Cold night, entered into a cold restaurant. Staff perhaps saw me pulling my coat around me, the heating was increased.
Ordered tandoori prawns, a chicken dish, a lamb dish, rice and garlic naan. Two Indian waitresses, neither smiled the entire evening. We received the Tandoori prawns first, my experience with tandoori is that they are cooked in a Tandoor oven (presented red). These were white with a very hot sauce. The lamb was lacking taste, the chicken was over cooked and extremely dry and the naan was crunchy, also over cooked.
I went up to pay, was asked if everything was ok. I mentioned the prawns, the reply was "That's how we do them", I mentioned the chicken and the naan bread. She went away, came back and advised we didn't have to pay for the chicken, as they knew it was dry. I said I'm not telling you to obtain a discount. As it took my receipt, I said "One more thing that's needed". She looked puzzled. I pointed to my mouth saying politely "A smile wouldn't go astray and some customer interaction". She didn't smile. Just nodded. Voting with our feet, sadly we shall not return.

Approximate cost: $18.00