Virus and Malware Removal
Desktop PC Sales and Service
Notebook PC Sales and Service
Data Recovery
TPG Authorised Dealer
Unlocked Mobile Phones
Microsoft Windows and Office
Kaspersky Anti Virus
Greek Italian Arabic TV
Reelplay TV Authorised Dealer
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 4:00 pm
Closed
Closed
Watch video
Watch video
Watch video
Watch video
When was your business founded?
Founded in 1989 when there was literally 3 other computer stores in Melbourne!
Began when there was no internet and computers were in their infancy with the Commodore 64's and Amigas.
Fast forward 35 years later to 2024, I now build custom gaming, home and workplace computers, notebooks, software, provide data recovery and virus removal, Windows troubleshooting and much more.
What guarantees or warranties do you offer, if any?
All physical products include a manufacturers warranty of a minimum period of 12 months.
What is your level of experience in this line of work?
Over 35 years in the business means that you're dealing with someone who is knowledgeable and trustworthy to do the right thing by you.
What certifications, qualifications or awards has your business received?
I have received the Australian Achievers Award in 2005 & 2010 for outstanding performance in the industry and received many accolades over the years.
What is your fee structure like? Fixed fees? Hourly rates?
Normally I charge flat fee of $99 for most simple repairs, and an hourly rate for onsite service work, plus the cost of parts and materials.
Are you a member of any professional / industry associations?
I am an authorised dealer for Leader Systems, Reelplay TV, Microsoft and more.
What is your favourite thing about your job?
Being able to share my expertise and knowledge to find solutions and fix problems for my customers.
What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?
COD, Cash, EFTPOS, Afterpay, Zip, Direct Debit, PayID, Bitcoin.
What makes you unique compared to your competitors?
My experience and knowledge, friendly service and honesty set's me apart from the rest.
How quickly can work be completed? What are your turnaround times? Do you offer same-day service?
Depending on the job, I can sometimes complete the work on the spot or same day or a few days depending on the availability of parts etc.
I have visited and used Another World for a number of years.
Paul was able to assist me today very promptly, professionally and courteously, to successfully and effectively resolve a problem with my wifi, and to educate me in the process. His range of knowledge is exceptionally broad as he has previously been able to help me on a wide range of issues (not too many).
I unreservedly recommend Paul,
I have been using Another World now for 4 years for my Greek parents to watch Greek TV. Each year the renewal is super simple , which is what you want and never had any issues accessing the website or getting in touch with Another World when I have had questions. Keep up the great work.
For those out there looking for a Greek TV subscription , I have found Another World to be the better one from my research.
Paul visited our home office today and fixed the interface between our computers and scanners and printers.
He was prompt, professional, calm and extremely knowledgeable.
We have been dealing with Paul for over 15 years and have always found him to be honest, well priced and always has a solution. We highly recommend him.
Thanks Alan! Always a pleasure to help a good and loyal customer!
Paul was very kind to assist me over email when I was having trouble with my computer.
His advice and knowledge about upgrading components was much appreciated!
Used to go to their in-person store in Coburg all the time, and am very happy to know they are still in business despite working from home now :)
Thanks again Paul!
I recently required a replacement control for my reelplay greek tv and as l am not computer savvy to be able and make a purchase online l called Paul.
I am extremely satisfied with the help he provided so l can make a purchase in2 days l had my new control to watch my much loved program
I highly recommend Another World for the professional service provided and products l am one happy customer.
Thank you Another World thank you Paul.
I recently visited Paul at Another World Computer Centre to purchase a Reel Play Box for my parents. Paul was very helpful, friendly and set up the box for me which made the installation at home super easy - all I had to do was connect it to the WiFi and I was up and running. It was great that Paul also provided advice on how to renew the subscription once it expires. Glad to have purchased the Reel Play Box from Another World and would definitely be recommending to friends and family.
Just wanted to say how happy we are with Another World's excellent service with our Reel Italiano TV renewal. Paul is always efficient and helpful when we have an issue and a pleasure to deal with ... highly recommend ! Maria
We used AnotherWorld for our old computer. Such great service offered and will definitely go back when we need professional help. Thanks for your assistance
excellent services very professional and very helpful
Great Service and excellent work on pc thanks Paul been dealing with Another World for 17 years and highly recomended.
Paul has been providing computer and mobile phone support to us for more than a decade. The service is excellent, timely and very reasonable priced.
Great business, would recommend. V helpful
Paul was speedy in coming back to me regarding my query and wiped the laptop clean for me same day I brought it in. Very helpful and well priced.
Approximate cost: $99
EXTREEMLY HELPFUL, SOLVED PROBLEM
My laptop had bluescreen error and I thought it had died. I googled repair place close to home and Anotherworld popped up. After a quick chat on the phone with Paul I instantly knew he was a genuine character. So refreshing speaking to someone without all the fluff and sales speel. I took my Laptop in and even though it was over 5 years old he bought it back to life much to my surprise. No muss or fuss. Straight to the point and very competitive pricing too. Love ya work Paul, I am spreading the good word out there. You have a customer for life. Sarina N.
Approximate cost: $150
Beautiful communication with Paul and very fast delivery. Very happy
So very grateful to Paul at Another World for his constant excellent service and continued support with our Reel TV purchase. Paul you are amazing !
It took only a few minutes to replace my old macbook hard drive and all while we chatted about the good old days of floppy disks, 386s and programming in Qbasic. Paul is professional and friendly but he also loves all the tech, especially the nostalgic stuff. That kind of passion for the job tells me that you're going to get the best and most reliable service here.
Approximate cost: $250
Paul provided an excellent service and delivered an outstanding final product. I am very happy with the work that he did in updating my computer, and would recommend Another World to anyone interested in updating their existing machine or building a new one from scratch.
Great service. Paul kept my old computer going way past it's expected lifetime, then investigated, discovered the cause, and fixed an odd glitch on the new one.
I can't thank Paul enough for saving my 'Blue PC', as I really didn't want a new one. I found out the shop does repairs just recently, and lucky I did, as it really was "another world"!
You will probably find hard to replace parts there, while receiving the most honest and reliable service, at the best possible and accurate price you can get.
And all of this in less than a day.
Many, many stars, thumbs up and smileys for Paul, a genuinely great guy.
Approximate cost: $73
My laptop recently died with a blue screen error and I really thought it was curtains as it is more than 4 years old. I brought it in to One World on the off-chance that it could be saved. Paul was able to replace and mirror the SSD so that the laptop was completely recovered. He managed to do this in a few hours, so as well as saving me a considerable amount of money, it also saved time specifying and searching for a replacement and trying to recover all the apps and bookmarks etc. A few months ago, Paul also replaced my defective battery for half the price that other stores were looking for. Thanks Paul.
Approximate cost: $280
Thanks Patrick! Happy to help anytime.
Always my go to for my pc repairs and new parts installation quick, cheap and great service as always!!
I first discovered Another World Computers in a review on Product Review and was impressed by the review, therefore, I visited the shop and met Paul who proceeded to help me with the repair of my desktop computer. His service was "EXCELLENT CUSTOMER SERVICE" with competitive. With that, I asked for some business cards which I gave to my friends who were searching for a reliable person to help them with their computer.
I visited Paul again to upgrade my desktop computer with a SSD drive which proved to be a good choice.
I recently upgraded my Laptop from a HDD to a SSD drive and I'm very impressed with the difference in performance.
I'm am a very happy customer who is very impressed with Pauls' EXCELLENT CUSTOMER SERVICE and I would certainly recommend him to other friends and people searching for the same experience that I had at ANOTHER WORLD COMPUTERS.
Thank you again, Paul.
Regards, Arthur.
Upgrade of my old laptop was very fast and very succcessful, thanks heaps.
Laptop fixed,
Professional service and quality repairs,
Once again, all fixed,
Thank you,
Approximate cost: $250
Very knowledgeable and great service
I bought my first computer at Anotherworld years ago and i had the most honest and concise person serving me in Paul the owner. Just the other day i bought my second computer and he was so clear and again honest with his service, Not many people left in this world like Paul he is a gentle man and certainly recommended by many people. Thanks again Paul
The friendly and expert service offered for all IT needs by Paul at Another World is outstanding. He is patient and attentive to the questions and confusions of a non-expert where computers are concerned. Everything he has advised and repaired for us over a number of years has been 'spot on'. This is a service you can trust. Graeme & Jan
Thanke Graeme! Happy to help!
Timely repairs, helpful advice, very reasonable cost. Wouldn't go anywhere else.
Thanks Barbara! Glad to have you up and running once more.