53 reviews about Antenna Genie

12 Feb 2020

Thanks for the great service. Andy was very knowledgeable and took the time to explain how everything worked for me. Prompt and professional and will defiantly use them again.

verified email - 12 Feb 2020

With antenna genie i Have used him in my property and now my sisters place. Very switched on and able to identify the cables that led to a low output quickly. It seems that the dogs like cables too under the house. I can't recommend him enough and I trust him 100% to do any work for my family in future. Thanks Andy you are a good and honest man which is hard to find

10 May 2019

Antenna genie!!!
Is the most professional & well manner company in the market that does everything in their will to get the job done right highly recommend antenna genie you won't go wrong.

10 May 2019

Hi, just had a call out from your technician Mazen. I wanted to thank you for such a speedy and professional service truly amazing work. Will definitely recommend your services to whoever i know. The level of service provided is a definite game changer in your field I commend you on being able to provide a superior service. Thanks again.

22 Feb 2019

Thanks Andy for great service and how quickly you resolved our issues. Very easy to do business with.

Approximate cost: $200

07 Feb 2019

The work was done very efficiently and in a cost effective way. Would highly recommend.

02 Oct 2018

Filled out an online quote request on Monday night, received a call from Andy Tuesday morning and I had Technician Terry at my house by 2pm that same day.
The job ended up much bigger than I initially thought as we hadn’t realised our Antenna was actually broken too. But Terry put up a new Antenna, moved my antenna cable to a different wall and mounted my TV on the wall. The whole job completed within 24 hours of my online request. Very happy with the service and job done. Thanks Andy and Terry.

Antenna Genie 03 Oct 2018

Thanks Leane , appreciate the positive review, and your time to share your experience.

verified email - 26 Aug 2018

Even after told final price. Was told I needed to spend more to buy booster after antenna installed. Why mention this afterwards. Left old antenna on the roof. After contacting the company to let them know old antenna was left up there, I have had no follow up to rectify. Would I recommend. No
Add. Was contacted after 3weeks to rectify above comments, though no longer needed.

Antenna Genie 10 Sep 2018

Hi Jules. I deeply regret that you feel this way. Regards to the booster, you were advised you needed a booster, despite professional opinion you opted not to install one. In regards to old antenna left behind, as discussed with your initial call it was agreed between that it was no urgency to pick up old antenna, and that you were happy he comes back when his in the area.

Providing an exceptional service is our highest priority feel free to return our call.

julesl249 13 Sep 2018

Thank you, I was advised After the new antenna was installed that I needed to get something else which wasnt mentioned when we agreed on price. Whilst I may have needed this booster, I would have hoped your technician would be upfront with all costs not add to them. This is my opinion. & others may feel the same. The left behind Antenna was an error I get that, it just added to a service which I think let down your company.

verified email - 07 Jun 2018

Called to get a quote - they arrived within a few hours
Booked in to get the job done - done as expected and more!
Technician Andy - very helpful and full of info to help me
Mess? - None, cleaned up and even wiped down the walls where the antennae points were installed
Would I recommend them? - definitely!

26 May 2018

Turned up same day, very professional, Andy was great and took away old equipment. Was more expensive than I thought but that's probably because my antenna was ancient! Definitely recommend.

Approximate cost: $500

Antenna Genie 26 May 2018

Thanks for the great feedback!!
Its always a pleaseure to receive recommendations!!

Hope you enjoy your perfect viewing!!

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