being new to Perth I walked in off the street and showed a picture of what colour and style I wanted done. the girl said yes she can do it & I asked when she could do it. she said she was available now so I sat down. after 3 hours she was finally cutting my hair & I said to her my hair is not the vibrant pink/violet I asked for. she told me if I stood in the sun it would have a hint of colour. I was quite upset by this time and said I showed her the picture at the beginning and it looks nothing like what I asked for. she just stood there looking blank, not offering a solution. the owner stepped in and said they can get it "close to what I want". I said that was not good enough as I asked if they had the skills to get the colour I wanted PRIOR to sitting down. AFTER 6.5 hours YES THATS RIGHT NEARLY AN ENTIRE DAY!!!! I left with burn orange hair!!!!! it's now destroyed! my hair is cut too short and I am left looking like an orangatang