13 reviews about Apple

verified email - 10 Aug 2023

Do not expect any support for product originally purchased overseas. Not able to repair a 2 year old iphone 12 because it was a US model. I was told it was not covered by australian consumer protection and also not covered by USA consumer protection. Buyer beware!

verified email - 21 Aug 2022

On Tuesday 19th July 2022 I got a iMac 24" M1 2021 as a replacement for my iMac 21.5" 2019 since they came and took it on Friday night since the wireless wasn't working so they couldn't fix it.

verified email - 13 Dec 2021

Love spending money here!!! Everything is expensive, but really good.

Approximate cost: $116500

verified email - 06 Jun 2018

I have had multiple issues with my phones over the year. Regardless of the actual manufacturing issues I have to commend apple on their customer service which is always excellent.

verified email - 02 Feb 2013

I dropped my iphone 5 , Telstra quoted me over 900 as I had to continue paying for my broken phone and the new one they offered me. I eventually went to Apple they were very nice, still cost me over $200.00 but compared to the Telstra service and cost , heaps better. PS don't drop your iphone 5 !!

MazB35 02 Feb 2013

Handy to know that Apple charge a lot less than Telstra! thanks for sharing, lets hope I do not need to replace my smart phone!

30 Nov 2012

thank you again for fixing my stuff! but I wish you guys were a little cheaper! ( not so exclusive anymore)
Theh usual Apple experience, I guess you can look after people better when you are making billions of dollars.

Approximate cost: $999

verified email - 16 Jan 2012

Went to the westfield store - very out of my comfort zone - with my iPhone which had died after getting caught in a hail storm last Wednesday. The staff were friendly and kind to me!! The phone was unrepairable, but they offer greatly reduced cost replacement phone, which is better than I thought. I was disappointed when the phone was ruined relatively easily (it is not as thought I dropped it in water), but the service was very good!

Approximate cost: $180

verified email - 06 Oct 2011

Very impressive outfit. Super busy but they manage it pretty well. The staff are very knowledgeable and patient. Only downside is that even if you have an appointment ahead of the day, you can still end up having to wait a while.

verified email - 08 Jun 2011

There are always staff to help you, they are quick to make appointments and to assist with any issues. My friend's phone was broken and they just gave him a new one. :)

Approximate cost: $0

verified email - 11 May 2011

my query was answered and sorted with genuine regards for my interest ant for the help I needed. if you need help with your ipod or iphone this is the place to go. they do everything onsite with no sending you product away

Approximate cost: $175

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