8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
Closed
Closed
Closed
Wonderful customer service from Arrive on Time. First contact with customer service very efficient and polite and serviceman arrived promptly in a couple of hours as estimated.
Felix was my service person and was very polite, pleasant and efficient. Unfortunately my washing machine needed a new operating panel which wasn't readily available. Felix got back to me the following day with a price, but after discussing the pros and cons with Felix who was very informative, I decided not to progress and have bought a new machine.
Would highly recommend Arrive on Time and Felix especially and will certainly contact if and when the need arises in the future.
Outstanding customer service from the initial booking to the tech that came out and repaired the dishwasher.
Thank you for leaving this review. Your comments are appreciated
Arrived on time despite Friday afternoon traffic. Peter from Sunshine was fantastic. He knew what he was doing and was very quick. Would wholeheartedly recommend him.
Hi Susan,
Thank you for taking the time to leave your review. We really appreciate it and are pleased we were able to assist.
Kind regards
Paul
Paul Anstis
Director
Were able to order the relevant part and fix our smeg oven very quickly and at times that suited us. Very good service. Would definitely use these guys again in the future.
Approximate cost: $400
True to their word they arrived on time service was fast and Peter delivered excellent service. Very happy and will definitely call these guys in future.
Excellent service. Able to attend to my dryer and washing machine the same day I called. Noel was delightful, arrived on time, diagnosed and fixed the problems quickly and was gone again.
Excellent service, arrived on time, friendly and got the job done quickly. We have used Peter twice now and we would highly recommend him to all.
Felix is great, he is polite, prompt and knowledgeable. Three stars is for the call out fee, I feel that $139.00 is a bit steep, especially when your appliance is not worth repairing.
Approximate cost: $139
I have now used this service on 2 occasions and would use again. Unfortunately dishwasher was unabled to be saved this time, I thank the technician for the honesty.
Can't rave enough! From the welcoming and helpful tone from Jo at my first call for help with my painful dishwasher and the prompt and Mr fix it response from Noel who resolved it quickly and even called to talk me through costs (cheaper than expected) - stoked and will def use again (if need). Great service!!
Approximate cost: $150
Excellent service arrived on time very friendly and courteous would recommend and most definitely use again.
Thank you for your feedback Denise and for using our service. We are pleased we were able to assist. Regards Paul ( Director)
Arrived on time, very friendly and knowledgeable. Would recommend to anyone for prompt and honest service!
Quick and honest advice over the phone about a noisy washing machine. Thanks Felix for identifying the issue and suggesting the problem sounds like a broken inner barrel, which is not worth repairing for $800.
Prompt friendly service by a great technician. Checked my dying dish washer and gave a quick diagnosis. Very happy with the service.
Approximate cost: $140
Thank you for your welcome feedback. We are pleased you had a good experience with our trechnician and look forward to assisting you again in the future. Regards Paul ( Director)
Such an efficient service. A call back within minutes and then my appointment booked for the next day. I had an inconvenient appointment booked for the following week with my washing machine brand service centre, which I cancelled. Felix was excellent. Knowledgeable, honest, efficient. I will be keeping the fridge magnet handy!
Thank you for using our service and going to the trouble of leaving feedback. We really appreciate it and are pleased with the service you received. Felix is a credit to our company. Regards Paul ( Director)
Felix was great, friendly, efficient, and on time. The problem was fixed very quickly.
I would recommend him to my friends...
Cheers
Approximate cost: $169
Felix was an exceptional technician. He arrived on time, was incredibly polite and was very efficient with his work. He was very professional and showed a high level of knowledge and skill in the work that he was doing. He was also very positive and was not intrusive. Will recommend!
Approximate cost: $139
Peter was really helpful. After diagnosing the washing machine, he advised me on which brand/ style would be a good replacement. And he fixed my oven door. Completely recommend.
Peter arrived earlier than quoted and fixed my machine quickly with no hassle. Was a friendly and professional service from calling to enquire about fixing machine to getting it done.
I just want to say thank you to Paul for his amazing attention to service in calling me back within 10 minutes of making an email enquiry with a question. I wish others were as speedy as yourself and thank you so much better
Thank you Peter, always a pleasure to help. Regards Paul
Total palaver - we ended up being without a washing machine for six weeks as first they ordered the wrong part, then couldn't fit the correct part in our laundry, took the machine away, refused to work on it over Christmas/New Year and left us without a machine for six weeks all up. We must have spent over $100 at the laundromat!
Approximate cost: $60
We are sorry you had this experience especially over the Christmas period.We do apologise for the inconvenience and trust you will call us for your next repair and allow us to demonstrate the level of service experienced by our other reviewers.
Our dishwasher was no longer filling with water so we called Arrive on Time on a Thursday, they made an appointment for Friday between 1 and 3. The technician arrived by 2.30 pm and set to fixing our machine. We thought we'd probably have to buy a new one so were delighted when the very helpful and pleasant chap told us that it was the water valve that needed replacing, he also discovered there was some exposed wiring which he fixed too. We had been having some trouble with one of the circuits dropping out frequently. The service was efficient, on time and reasonable. All in all an excellent experience and one we will repeat should any other appliance need repair. I used WOMO to choose a repair business.
Approximate cost: $160.00
extensive, great review!
Thank for sharing your experience. What a fantastic outcome.
Thank you for taking the time to give us feedback. It is always pleasing to see we are meeting our clients needs
My dishwasher needed fixing, so I googled "dishlex repairs" and Arrive on Time was first in the list of results. When I rang, the booking service was extremely clear and friendly, and the service provided on the day was fantastic!
Noel rang me first thing in the morning to confirm that I was on his list for the day, and rang ahead 30 minutes before arriving. He arrived on time, diagnosed and repaired the problem immediately, and explained the issue to me very clearly (and was lovely!).
I would not hesitate to use Arrive on Time again in the future, and will be recommending them to all my friends and family. Thanks for such a great service!!
Good to know.
Lovely to have yet another satisfied customer. Thanks a lot for your positive feedback
Searching through Yellow Pages for repair to Dishwasher, only day off during week! Contacted serveral local service providers but all either booked out for needed several days notice. Called Arrive on Time after noticing their listing. WOW, same day service!Office books you in,gives allocated time frame of 4hrs, tells of hrly rate to pay when service completed, cash,chq or credit card. Peter (friendly and informative) arrived within 2 hrs of phone call, vehicle and uniform well advertised, problem fixed on site.Highly Recommend this service.
Approximate cost: $77
Great to hear you had this good service from Peter. He is a credit to our company. Thanks for the feedback
I had a dishwasher which wouldn't run through the cycle. The lady on the switchboard was very thorough with her questions and I managed to get Darren to come out the following day and fixed it up quickly with much explanations of the problem and recommendations or how to avoid it in the future. A very professional service who won't let you down.
Thanks! =)
Thank you so much for your feedback. Delighted you were pleased with the service Darren provided
Needed washing machine to be repaired. Was impressed by the service of Arrive on Time, mobile service. On booking the appointment, an email is sent to me confirming the appointment, and on the day of the appointment a call is made to me to confirm the time slot that repairer would arrive. The repairer arrived closed to the time slot. was courteous and professional and fixed the probelm wihtin 15 min. The price was within the quote provided.
Approximate cost: $165
Always a pleasure to receive such feedback. Thanks for taking the time to post.
Serviceman turned up quickly and on time to fix my leaking washing machine. Established it was a leaky door seal and charged me for the service call. Had to call them a week later to find out where the replacement part was, but they resolved this issue immediately, and I am extremely happy with the outcome. Customer-service is very important to them.
Approximate cost: $179
Sorry this has taken so long to respond to. Self confessed mental midget with this technology but delighted with your positive feedback. Thank you.