32 reviews about ASOS

verified email - 25 Oct 2023

I got my parcel and they sent me all wong items so I sent the parcel back with everything. I got a refund of half of the money i paid????? isn't that crazy?? they said I have sued a code promo this is why I did not get the full amont I tired to explain to them but dont yo see I did not keep any time? I WILL NEVER EVER BUY THINGS WITH THEM. dont buy there they are thieves

verified email - 14 Dec 2022

Poor quality clothing, I believe the branded clothes are knock off's. Tried to cancel my order 8am next morn after making the order at 10pm night before after reading bad reviews. Was told by customer rep it was to late LOL. 3 days later my order was put on the truck from the warehouse where it was to late for me to cancel order.
Now ive recieved it 30 min ago and have put in a return. The adidas Sportsware Essential 3 stripe trackues in black are labelled as size 30-32 but are actually sz 26- 27... & I don't think their authentic as the material is way to thin.
The ASOS DESIGN button detail trapeze tiered double cloth maxi sundress in green has no size on the tag but i ordered sz 14, what has arrived is a demis rousis tent in size 18 with no double cloth ( not sure what they even meant by double cloth but there's nothing else under the dress and the material is thin and see through)and the stitching in the seams must have been sewn wrong & they've unpicked it but not pulled out all the cotton plus gaps in seam. Not happy.
I'm keeping the sunglasses.

Approximate cost: $124

24 Aug 2017

Asos is great when you can find a deal and the clothes fit you! Free shipping is a bonus. Definitely one of the better online stores to shop at

verified email - 03 Jan 2016

ASOS is very hit and miss. The best way to shop with them is to buy premier, which is an ASOS service where you get free express postage and free returns. That way, you can return all the things that won't fit, won't suit, or won't measure up to good standards of quality.

However, amongst all these silly things, there are amazing, beautiful bargains! Four or five of my favourite dresses are from ASOS, and half my shoes. But I've had to wade through packages of wrongly sent sizes, of things that looked totally different than they did onsite, and which fell apart on delivery.

So: in closing, totally worth it, but only if you are prepared to send back half of what you buy... and then you will be so glad of all the lovely things in your wardrobe!

happyshopping 08 Jan 2016

Sounds somewhat frustrating

biancabowie 08 Jan 2016

Hi happyshopping! ;-) Yeah, it is frustrating. However, on Monday, I received a beautiful Vila marle dress, which cost $35, a pair of fantastic jeans that cost $60, and a necklace that cost $18, and each of them was fantastic. In the store, these things would have cost double. So although it's frustrating, I try to use asos to save money, and it works. :-) Also, premier is only $40 a year, and then you can return things for free. Otherwise, returns cost around $7 per package, and that would get exasperating.

happyshopping 09 Jan 2016

thank you for your helpful extra information. It does now seem a good way to shop

verified email - 26 May 2015

Everything is amazing and so convienient! You get your clothes so quickly and the returns dept is super simple! I now buy in a few sizes because I know its no problem to return the things that dont fit...

verified email - 02 Jan 2015

I've shopped several times on ASOS and they barely disappoint. The partial disappointment comes on my part due to the fact that I'm an impulsive buyer and generally am irrational with sizing. But its hard not to be impulsive with a great range of clothes and marketed styles at a fraction of the price you find in physical shopfronts. Other then that ASOS is a fantastic online website and the online market which offers unique, solo competitors - great idea! It's essentially an online shopfront for individuals advocating their brand and marketing a dream. Merely takes a subscription and with a minimum of 15 styles for each boutique you're sure to find something unique!

babenreviewer 02 Jan 2015

i'm shop a shopoholic i totally know what you mean with impulse buying!

verified email - 26 Sep 2014

I really love! most of the products being sold at the business however one of the problems I face is that the business is quite too expensive for me. and also since they don't have a physical store it is hard too purchase from the business even when you are interested. therefore I think it essential to have a physical store and not just an online one because not everyone likes online stores. despite that really happy with the products sold. :)

JM2015 27 Sep 2014

I totally agree with all your points.

verified email - 21 Jan 2014

I love going shopping in asos! do a small order at first just incase the sizing is wrong, now I understand what size I am I order nearly all my clothing on asos, the quality of the clothing is fantastic and it's so cheap if you look at the specials

babenreviewer 02 Jan 2015

yeah they have different sizes (tall,petite,etc)

verified email - 10 Dec 2013

ASOS is one of my favourite one stop online shops for both me and my partner! I never fail to find a great outfit, whether it be casual or dressy including shoes, bags, bathers and sunnies, they just have everything. They also have the choice of cheaper clothes of the designer brands, love love love asos, definitely give it a go if you havent already ladies and gents :)

ashnelb 11 Dec 2013

Nice to know that.

Ami111 11 Dec 2013

I love online shopping

30 Oct 2013

I like shopping at this shop, but the prices can be a bit steep. If you look when they have sale you can usually find some good items. I don't really shop here regularly because of this but if I could I would. I love the clothes they are always such good quality.

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