I needed a plumber - very urgently as there was water everywhere. I called many listed in the Yellow pages & was told tomorrow or next week. I finally called Auscore & not having heard of them before was a bit hesitant. The fellow who answered said he'd attend in approx. 2 hrs & please be home. He arrived within an hour, removed his shoes & had the problem assessed in seconds. Four hours later, a new hot water service at the most reasonable cost - AND - all mess cleaned up & old water unit removed. All done with a smile & efficient attitude. Cannot recommend this company higher & will use again. Thanks Corey & Nick